Legal
Privacy Policy
Effective April 24, 2026 · pulsemapapp.us
Who We Are
PulseMap ("we", "us", "our") is operated by PulseMap, headquartered in Charlotte, North Carolina, USA. We provide real-time crowd intelligence via the PulseMap mobile app, available on iOS and Android at pulsemapapp.us. Contact: hello@pulsemapapp.us
Data We Collect
- Account: Email address and optional display name when you create an account. Account creation is optional — you may browse without signing in.
- Location (GPS): Your precise location, read only while the app is open in the foreground, to show nearby crowd levels. We never read location in the background or when the app is closed.
- Crowd reports: If you voluntarily submit a crowd level, check in, or post a note, that content is stored and attributed to your anonymous user ID.
- App activity: Saved places, alerts you create, and a daily AI message count (for free-tier limits).
- Push token: If you allow notifications, your device push token is stored to deliver alerts you set up.
- Advertising identifiers: If ads are enabled on the free tier, the ad network may use the platform advertising identifier to serve and measure ads. You can reset or limit ad tracking in your device settings.
- Technical data: App version, OS version, and crash logs for debugging only.
Data We Do NOT Collect
- Background or continuous location
- Contacts, photos, camera, or microphone
- Financial or payment data (handled entirely by the applicable app store)
- Any data sold or rented to third parties for their own marketing
How We Use Your Data
- Display live crowd levels and forecasts for nearby places
- Send crowd alerts you have explicitly created
- Power PulseAI responses relevant to your location
- Enforce daily limits on the free tier
- Improve data accuracy using anonymised crowd reports
- Serve ads on the free tier via Google AdMob
- Prevent fraud and abuse
Third-Party Services
- Supabase — database and authentication (supabase.com/privacy)
- Google Places API — crowd popularity data (policies.google.com/privacy)
- Google Maps SDK — interactive map experience
- Google AdMob — ads on free tier (policies.google.com/technologies/ads)
- Anthropic Claude — PulseAI chat responses (anthropic.com/privacy)
- Expo — push notification delivery (expo.dev/privacy)
- Vercel — backend API hosting (vercel.com/legal/privacy-policy)
Data Retention
- Crowd snapshots: deleted automatically after 7 days
- Account data: retained until you delete your account
- Deleted accounts: all personal data removed within 30 days
- Server logs: retained up to 30 days then purged
Your Rights
- Access & update: View and edit your profile within the app
- Delete account: Settings → Delete account — removes all data within 30 days
- Opt out of ad personalization: Use the privacy or advertising controls in your device settings
- Revoke location: Use the app permissions controls in your device settings
- Data requests: Email hello@pulsemapapp.us
Children
PulseMap is not directed at children under 13. We do not knowingly collect data from children under 13. Contact us immediately if you believe a child has provided information.
California Residents (CCPA)
California residents have the right to know, delete, and opt out of the sale of personal information. We do not sell your personal information. To exercise your rights, email hello@pulsemapapp.us with "CCPA Request" in the subject line.
Changes to This Policy
We will notify you of material changes through an in-app notice or by email at least 14 days before they take effect. The effective date at the top always reflects the current version.
